Human Resource Development (HRD) is a practice that combines training, organization development, and career development efforts to encourage improvement of individual, group, and organizational performance. Please visit www.eAdultEducation.org for more information on human resource development and information on adult learning theories and research in relation to practice in the field of human resource development.
Просмотров: 99437 Shirley J. Caruso
HR Basics is a series of short courses, designed to highlight what you need to know about a particular human resource management topic. In today’s HR Basics, we explore human resource planning by outlining a three-step strategic process to meet your organization’s human resource needs. Human resource planning is a process that identifies current and future human resources needs for an organization to achieve its goals. Human resource planning should serve as a link between human resource management and the overall strategic plan of an organization. The goals of human resource planning are to ultimately improve organizational outcomes. Human resource planning is used in and for all functional areas of human resource management. Although you might immediately think of workforce planning, human resource planning covers the brood spectrum of functional areas of human resource management. Human resource planning includes figuring out where you are, where you want to go, and how to get there. Using this process, you will develop the core elements of a human resource plan - strategy, goals, and actions. Strategy is an extension of an organization's mission, a bridge between the organization and it’s environment. Goals are a statement of desired outcomes toward which effort is directed, to realize your human resource plan. Actions are the most important things that can be done to reach stated goals. Planning is critical for each functional area of human resource management. Ask these three simple strategic questions – where are we now, where do we want to be, and how can we get there? - to frame your next human resource planning process. Doing so will ensure you develop the right human resource strategy, goals and action items to realize your plan.
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Go Premium for only $9.99 a year and access exclusive ad-free videos from Alanis Business Academy. Click here for a 14 day free trial: http://bit.ly/1Iervwb To view additional video lectures as well as other materials access the following links: YouTube Channel: http://bit.ly/1kkvZoO Website: http://bit.ly/1ccT2QA Facebook: http://on.fb.me/1cpuBhW Twitter: http://bit.ly/1bY2WFA Google+: http://bit.ly/1kX7s6P The planning stage of human resource management involves: conducting a job analysis, forecasting the supply and demand of labor, and matching the supply of labor with consumer demand. In this brief video I'll describe each of these elements and explain the process of planning in the area of human resources.
Просмотров: 85993 Alanis Business Academy
This video illustrates the link between HRD strategy and organizational needs as it supports the development of efficient and effective HRD program design and implementation. Ideas for video content related to organizational strategy and core competencies were drawn from Mathis and Jackson (2011); while content about HRD strategy and HRD programs were drawn from Werner and DeSimone (2012). References Mathis, R. L., & Jackson, J. H. (2011). Human Resource Management (13th ed.). Mason, OH: South-Western Cengage Learning. Werner, J. M., & DeSimone, R. L. (2012). Human resource development (6th ed.). Fort Worth, TX: Harcourt College Publishers / Cengage.
Просмотров: 33537 Dr. Rebecca McPherson, SPHR
This PMP® Training Video will help you understand Project Human Resource Management which is among the Project management knowledge areas. You will also learn the Project Human Resource Management processes. This PMP® Training video will explain: 1. What is Project Human Resource Management? 2. Functional Manager Vs. Project Manager 3. Project Human Resource Management Processes 4. Organization charts and role descriptions 5. Resource Histogram 6. Conflict Management Plan Human Resource Management is the process f identifying and documenting project roles, responsibilities, required skills, reporting relationships, a do creating staffing management plan. This process is a part of the planning process group. Subscribe to Simplilearn channel for more Project Management Tutorial Videos (PMP®) - https://www.youtube.com/user/Simplilearn?sub_confirmation=1 Project Management (PMP®)Articles - https://www.simplilearn.com/resources/project-management?utm_campaign=PMP-Human-aqEKLQxIUEY&utm_medium=Tutorials&utm_source=youtube To gain in-depth knowledge of Project Management (PMP®) and other Project Management (PMP®) tools and techniques, check our PMP® Certification Training Course : https://www.simplilearn.com/project-management/pmp-certification-training?utm_campaign=PMP-Human-aqEKLQxIUEY&utm_medium=Tutorials&utm_source=youtube #PMP #Project Management #PMPTrainingVideos #PMPCertification #SimplilearnPMP #ProjectManagementTutorial - - - - - - - - - - About Simplilearn's PMP® Certification Training Course: The PMP® training course is designed to ensure that you pass the PMP exam on the first try. Our hands-on training approach, entrusted by 52,000 learners, will help you to understand the workings of the five process groups and 10 knowledge areas defined by the PMBOK Guide—Fifth Edition. We guarantee you’ll walk away with all the preparation and confidence you need to conquer the exam and earn the PMP certification. - - - - - - - - - - Who should take up this PMP® Certification Training Course? The PMP certification is an essential professional requirement for senior project manager roles across all industries. The course is best suited for: 1. Project Managers 2. Associate/Assistant Project Managers 3. Team Leads/Team Managers 4. Project Executives/Project Engineers 5. Software Developers 6. Any professional aspiring to be a Project Manager - - - - - - - - - - What types of projects will you complete during this PMP® Certification Training course? Our hands-on approach will guide you through four industry-based projects covering various concepts and scenarios. Project 1: Performance Enhancement and Scope Management Scenario: A client has requested improvements in their existing system’s performance. As the owner of the project, you will lead the project by examining the processes and the flow of activities from project initiation to close, demonstrating a well-defined scope, clear deliverables, budgets, and timelines. Domains covered include IN, PL, EX, M&C, and CL. Project 2: Time and Cost Management Scenario: You are working as a project manager with a software development company that requires a detailed new project. You will categorize the project into different phases, estimate the duration and budget the cost of the project. Domains covered include PL and M&C. Project 3: Project Selection Based on Risk assessment (A) Scenario: An automobile company wants to upgrade a line of cars and one of the requirements is to use special electronic auto parts. As the project manager, you will analyze the need to outsource various activities and offer relevant suggestions to management. Domains covered include PL, EX, M&C, and CL. Project 4: Project Selection Based on Risk assessment (B) Scenario: A software company is developing an application for telecom billing and you are designated the project manager. As a part of the planning process, you will look into the quality-related aspects of the project to ensure that the product meets expectations. Domains covered include PL, EX, M&C and CL. - - - - - - - - - - For more updates on courses and tips follow us on: - Facebook : https://www.facebook.com/Simplilearn - Twitter: https://twitter.com/simplilearn - LinkedIn: https://www.linkedin.com/company/simplilearn - Website: https://www.simplilearn.com Get the android app: http://bit.ly/1WlVo4u Get the iOS app: http://apple.co/1HIO5J0
Просмотров: 16159 Simplilearn
www.visionstudy.in वर प्रवेश मिळवण्यासाठी व lectures download करून बघण्यासाठी Vision government job वर “ADMISSION PROCESS” हा video बघा #ADMISSION PROCESS VIDEO LINK:- https://www.youtube.com/edit?o=U&video_id=ImCLcIMLRIA #if you like our efforts and you want to donate some amount to us you can click on the link given below :- https://visionstudy.in/donation #VISIONSTUDY for MPSC MPSC साठी चे बाकीचे LECTURES बघण्यासाठी खाली दिलेल्या LINK वर CLICK करा Watch Mpsc lectures Online: https://www.youtube.com/channel/UCjhTfq5TACq6pu2Dl2aYTGw In these videos, we are going to reveal to you exactly, step-by-step how we can Crack Mpsc and many Competitive exams. This video will provide very useful information and it will help in all competitive examinations such as Upsc Mpsc STI PSI ASSISTANT Talathi tax assistant as well as Bank exams also.. so please watch this lecture it will definitely help you to Crack Mpsc as well as Upsc... ★☆★ VIEW THE OTHER POST: ★☆★ https://www.youtube.com/channel/UCjhTfq5TACq6pu2Dl2aYTGw ★☆★ SUBSCRIBE TO US ON : ★☆★ https://www.youtube.com/channel/UCjhTfq5TACq6pu2Dl2aYTGw/featured ★☆★ FOLLOW VISION GOVERNMENT JOB BELOW: ★☆★ Facebook Group: https://www.facebook.com/groups/1886957188200638/ Facebook Page: https://www.facebook.com/visiongovernmentjobvGj/ ★☆★ OUR OTHER VIDEOS & PLAYLISTS: ★☆★ || Mpsc lectures in marathi || https://www.youtube.com/watch?v=xq0e1NMVNvI&list=PLkrDYQ59e_iFJ8nfq5BhMPD7j2iLY21E3 || Vision MPSC || https://www.youtube.com/watch?v=nbR5cdre7oY&list=PLkrDYQ59e_iH4TKSnh2wtp4l6ku8v_cvv || Vision history || History lectures in Marathi https://www.youtube.com/watch?v=WlIqFO4BKkc&list=PLkrDYQ59e_iE0IfEWwN8vQwriTOle0rYU || Vision Economics in Marathi || Economics lectures in Marathi https://www.youtube.com/playlist?list=PLkrDYQ59e_iHQqSJ08t_p2kqalqtmEXOz || Vision Polity in Marathi || Polity lectures in Marathi https://www.youtube.com/watch?v=91nM3rwwZiY&list=PLkrDYQ59e_iGPthv1zDco1KDu5rcDoC3b || VISION G K SERIES || GK lectures in Marathi https://www.youtube.com/watch?v=ZRThYxPIsAA&list=PLkrDYQ59e_iEnB3Ni03sua8Fs54BZq7do || Vision Current Affairs in Marathi || Current Affairs in Marathi https://www.youtube.com/playlist?list=PLkrDYQ59e_iEUri5Vsm4aTvBYIz2ohH5a || Vision Geography in Marathi || Geography lectures in Marathi https://www.youtube.com/watch?v=FPaIfsCycRU&list=PLkrDYQ59e_iGP0pqU9WEJ41-UvoCBIT7v || Vision Science || Science lectures in Marathi https://www.youtube.com/watch?v=mtQymYAVE38&list=PLkrDYQ59e_iHnyF7HDeefyKv2h4Qg4tyc || Vision Daily Quiz || Daily lectures in Marathi https://www.youtube.com/playlist?list=PLkrDYQ59e_iHdy7Qd63nx2spWA4LcHrJJ || दैनिक मराठी || Dainik Marath || lectures for Marathi https://www.youtube.com/watch?v=ijq53d7OmeY&list=PLkrDYQ59e_iEvHRSDLmlofVnXzYLghrby We started our channel, Vision Government Job, on 02 October of 2016. ★☆★ RECOMMENDED RESOURCES: ★☆★ https://www.youtube.com/channel/UCjhTfq5TACq6pu2Dl2aYTGw
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Strategic planning is the process of defining a strategy, or direction, and making decisions on how to allocate the resources of the organization (capital and people) to pursue this strategy. Successful organizations engage in this core business process on an ongoing basis. The strategic plan serves as the road map that provides the organization direction and aligns resources. The process involves several sequential steps that focus on the future of the firm.
Просмотров: 5186 Gregg Learning
Human resource planning is a process that identifies current and future human resources needs for an organisation to achieve its goals. reference: http://en.wikipedia.org/wiki/Strategic_human_resource_planning - created at http://www.b2bwhiteboard.com
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How are company strategy and HR strategy related? As part of an HR strategy which company functions should be of the highest priority? How to plan quantitative workforce demand on both strategic and operational level?
Просмотров: 222363 Armin Trost
This Video contains Explanation of Human Resource Management, Definition of Human Resource Management, Features/characteristics of Human Resource Management, objectives of Human Resource Management, Scope of Human Resource Management, Functions of Human Resource Management. For the notes used in the video please refer to this link: https://www.facebook.com/Learningtolearn2017/photos/pcb.1949825915330054/1949825535330092/?type=3&theater These notes are available on PDF format in google drive you can download it: https://drive.google.com/drive/folders/1gYhgScZubnb6LCrLrYbStNCLyeL44nAR?usp=sharing Follow us on Facebook: https://www.facebook.com/Learningtolearn2017 Follow us on Twitter: https://twitter.com/2017learningto If you want to support this channel you can donate through Paytm 9265799867
Просмотров: 190310 Learning to Learn
HR Basics is a series of short lessons, designed to highlight what you need to know about a particular human resource management topic. In today’s HR Basics, we explore employee training and development, discussing the importance of the actions employers take to improve the performance of and better staff through learning and growth opportunities.
Просмотров: 39258 Gregg Learning
HR is planning, which is frequently a direct consequence of implementing strategies to move the organization forward. HR planning deals with determining how many people will be needed to execute an organization’s specific functions, a key concern in both global and domestic firms. Human Resource planning is the process of analyzing and identifying the need for and availability of people so that the organization can meet its strategic objectives. The HR planning process includes four distinct steps. The focus of HR planning is ensuring that the organization has the right number of people with the right capabilities at the right times and in the right places. Human capital solutions are also available that enable HR managers to identify how to develop talent to allow the organization to reach its strategic goals.
Просмотров: 142 Gregg Learning
This talk was given at a local TEDx event, produced independently of the TED Conferences. Mary’s interest in the dynamics of humans at work started while working on her family’s farm in southern Indiana. As the principal of her own business, Artemis Path, Inc., Mary is a coach, trainer, and consultant specializing in talent development, change management, and workplace interactions. Her clients include Fortune 500 companies and local businesses. Mary has a Master's degree in HR, and is certified as a Professional in Human Resources (PHR). Previously, she was a corporate employee at DuPont as an HR Manager where she worked for 20 years. While at DuPont Mary was the recipient of The Crystal Award, designed to recognize “champions of people.” Mary applies her fierce idealism to create work cultures where organizations and human beings can both thrive. She publishes on this topic and more at maryschaefer.com and leadchangegroup.com. Mary is the co-author of the book, "The Character-Based Leader." About TEDx, x = independently organized event In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
Просмотров: 125767 TEDx Talks
Your Company growth largely depends on a quality of the people you will attract to your team. In many cases HR planning goes little further than organizational chart, and hourly rate for positions. NVS Business Solutions presents qualitatively different approach to HR planning, which incorporates human capital development into comprehensive into overall Business Planning.
Просмотров: 36468 Florida Buy and Sell (Licensed Business Broker)
Here is the section strategy for Human Resource Development Section of RBI Grade B Exam by Radhey S Baid who is a topper in RBI Grade B Phase 2 Examination ( AIR 13). In this video, he mentioned the important information related to RBI Grade B Exam for Human Resource Development Section. Along with the important info, he explained about how to get maximum marks in Human Resource Development section so that you crack the exam. Please watch the video and comment if in case you have any doubts related to Human Resource Development Section of RBI Grade B Examination. 1) Get free mock test on RBI Grade B Exam here (https://gradeup.co/banking-insurance/rbi-grade-b-phase-i-ii-test-series-zj2hcf073) and check where you stand out among all the aspirants. 2) Click here (https://gradeup.co/banking-insurance/...) to visit gradeup website to get all the information related to RBI Grade B officer exam. You can post a query and get them resolved by your peers and mentors also. Practice unlimited questions on RBI Grade B Exam and maximize your chances of scoring high in the exam. 3) Download gradeup app here (https://play.google.com/store/apps/de...) to get all the latest information, tips and tricks and other important information related to RBI Grade B Examination.
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In preparation for an upcoming conference entitled "Strategic HR 2020," the question asked was "What is Strategic HR?" The GOHR! Team got to work, and this is what we came up with!-- Created using PowToon -- Free sign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Просмотров: 45894 Leanne Schultz
a simple explanation and experience-- Created using PowToon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Просмотров: 31440 Hannah Grace Lorenzo
Human Resource Management; Management; Recruitment and Placement l Planning and Recruiting 1. Recruitment and Selection Process: 00:01:46-00:05:12 2. Why is Recruiting so important: 00:05:13-00:08:04 3. Challenges in Effective Recruitment: 00:08:05-00:16:33 4. Methods of Recruitment- (a). Internal Recruitment i. Succession Planning ii. Internal Job Postings iii. Transfer iv. Job Rotation v. Retire (b). External Recruitment i. Employee Referrals ii. Walk in Interview iii. Employment Agencies iv. Campus Recruitment v. Media Advertising- Internet/Print etc.: 00:16:34-00:26:14
Просмотров: 2967 Edupedia World
The strategy an organization follows is its plan for how to compete successfully, survive, and grow. Many organizations have a relatively formal process for developing a written strategy encompassing a certain period of time, with objectives and goals identified for each business unit. Strategic planning is the process of defining organizational strategy, or direction, and allocating resources (capital and people) toward its achievement. The strategic planning cycle typically covers a three-to-five-year time frame, although some firms conduct long-term planning that can cover 10 years or more. Effective strategy often relies on managers who are willing to closely assess current conditions and develop a game plan that enables the firm to overcome obstacles and sustain success.
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Careers in Human Resources - Design and Execute a Comprehensive Training Plan http://www.hrcrest.com/hr-development/learning-development/training-and-development-architecture-must-have-in-hr-managers-role-in-an-organization/ Why Is a Learning and Development Architecture Required in an Organization? The presence of a learning and development architecture separates ordinary organizations from high performing ones. The main reason why training and development architecture is a must delivery for an HR Manager's role in an organization is it is the basic infrastructure that defines learning organizations. It includes all knowledge management systems in use by the organization. Such systems go beyond traditional formal learning systems such as knowledge dissemination through seminars and circulars, into the realm of information capture, processing and retrieval, continuous learning and collaborative education. http://www.hrcrest.com/hr-development/learning-development/training-and-development-architecture-must-have-in-hr-managers-role-in-an-organization/ Careers in Human Resources - Design and Execute a Comprehensive Training Plan
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To buy your copy of 'Human Resource Management', click here: http://bit.ly/1iUs4Bo
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Emily Davis - Creating a Resource Development Plane
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The old expression, “failing to plan is planning to fail" also applies to employee development. In my recent article (http://www.optimusperformance.ca/managing-employees-for-change-improved-productivity/) about a leaders' struggle to deal with employees being resistant to change, I wrote that strategic planning for employee development is a practice that a leader must undertake to avoid this dilemma. Developing a human resource or employee development plan is often the responsibility of the human resource department if there is one. From my perspective, it's the leader’s responsibility because the leader is accountable for the performance of the department and each employee. Here is my list of things for the leader or manager to do to develop a strategic plan for employee development..... Read full article here: A Leadership Job Description :http://www.forbes.com/sites/mikemyatt... How to set and achieve any goal using a goal planning worksheet: http://www.optimusperformance.ca/how-... Learn How to Write a Job Description including a downloadable template https://curious.com/stephengoldberg/j... Learn How to Set & Achieve Goals including Goal Setting Form for download https://curious.com/stephengoldberg/g... Take my lessons +20,000 more @Curious on anything from tennis, to test prep, to tango. As my student, get 20% OFF! http://curious.com?coupon=curiousteac...
Просмотров: 20490 Stephen Goldberg
Learn about the challenges that the Manager of Human Resources Planning and Development gets to deal with on an every day basis.
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What is Human Resource Management (HRM)? Which Megatrends determine future challenges in HRM? What are key fields of action in HRM?
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Career and succession planning is very important for every individual, here, students will study about in what stage of life they should lead to the career growth path.
Просмотров: 7099 Rai University Ahmedabad
Human Resource Management; Management Training and Developing Employees l Human Resource Management 1. Employee Orientation: 00:00:40-00:01:25 2. Objectives of Employee Orientation a. Convey what is expected from the employee b. Reduce anxiety c. Help understanding organization and its culture d. Work Behavior: 00:01:26-00:03:15 3. Employee Training: 00:03:16-00:04:08 4. Employee Training Process- a. Need Analysis b. Instruction Design c. Validation d. Implementation e. Evaluation: 00:04:09-00:05:23 5. Training Need Analysis: 00:05:24-00:06:31 6. Identifying Training Needs: 00:06:32-00:07:22 7. Designing and Training Program: 00:07:23-00:09:06 8. Validation: 00:09:07-00:09:35 9. Evaluation: 00:09:36-00:10:05
Просмотров: 59053 Edupedia World
Tim McConnell, SPHR & HR Strategist with McConnell Consulting Ottawa discusses Succession Planning Principles & Guidelines. A key aspect of overall HR Planning is having a systematic process for defining future management requirements, identifying candidates and matching this demand to supply as a basis for future planning. More information and a wide range of HR articles available at www.mcconnellhrc.com McConnell HR provides Compensation and Human Resources Strategy advice to clients in both the public and private sectors.
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http://www.ibbusinessandmanagement.com/ IB Business and Management Human Resources 2.1 Human Resource Planning
Просмотров: 3875 Derek Burton
A German Internet Marketer tells his secret - http://www.the-next-revolution.com/ Then we move onto human resources planning – another pivotal factor. Let’s look at how you can do this. If you are several people, you can make an organigram, so that everyone is able to gain an overview of who is already there and how the whole thing is structured. An organigram can be very easily produced with Powerpoint – we also have training for those wishing to learn how to do this. This is one of the really useful capabilities that Powerpoint offers you. Just a few clicks, and your organigram is on the screen. Then you should address the planning of staff – and it is very important that this covers the next three to five years. Why? Here is where you have to make a range of decisions: do I want to recruit staff? Do I want to have e.g. multiple locations with a larger number of staff? Do you want to build up a proper body of staff? If I’m going to be a sole trader the runs the business single-handedly online, am I aiming to grow the business to such an extent that I need to appoint staff in the future? Do I want that? Do I want to take on the responsibility? Do I want to build a company that has a hundred employees? Is that really my aim? Very clear questions, to be answered in the context of the next three to five years. If, for example, you say that in five years, you still want to be working alone, you must develop your business accordingly. This brings us neatly to the next point. If you say, “In five years, I want to have tripled my number of staff,” then you must also take appropriate action to make sure that this is the case. This is why human resources planning is such an important aspect of your business plan. Naturally, you’ll also want to think about the professional development of your staff. How will you train your staff to ensure that your business goals are reached? What should this professional development actually involve? What do you imagine it to consist of? In my opinion, professional development is a crucially important success factor. I can’t say it is success factor number one – that would be you yourself, who you are, your attitude. But essentially, professional development is what gets you where you want to be. When you undertake personal professional development, you get to brush away the mental cobwebs and eliminate unhelpful beliefs and associated worries. Many people fail to achieve any success because they are scared of being successful. This is too expansive a topic to delve into here. Just try to get started on your personal professional development, and then extend it to the rest of the firm. I used to be a very poor salesperson. I had a rate of 100% - meaning that 100% of the people who talked to me on the phone bought nothing afterwards. This was because I spouted a lot of jargon and gibberish, which I’m sure you can imagine. After that, I thought constantly about how important it is to be able to sell well. There is a saying – “One has to be born a salesperson.” This is a steadfastly held belief in business. Another is the image of salespeople as nothing but door-to-door sales representatives - the low lives of the business world. If you want to find yourself alone at a party, all you need to do is tell people that you are a salesman. This is a negative perception you’ll have to deal with. After my bad experience in sales, I sought out a couple of sales seminars, and that was the key. This is something I can whole-heartedly recommend: holding structured discussions about sales in order to really get to the bottom of what it’s about. You can learn some amazingly useful things by doing this. And to be very clear: if you are building a business which involves maintaining customer contact, where you are clearly focused on selling something, where you lead negotiations - send your staff to professional development courses and sales training seminars. You’ll be amazed at what you can gain. Naturally, this is something we also offer.
Просмотров: 834 Henning Glaser
All Career Videos - http://www.drkit.org/careervideos In this interview, an Organizational Development Consultant discusses her typical day at work, the qualifications needed for the job, the best and worst parts of the job, and advice that can be used by students considering this line of work.
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Interested in human resource management, but not sure what it's all about? Human resource professionals are typically responsible for making sure a workplace is productive, harmonious and safe. To find out more, go to http://business.monash.edu/programs/undergraduate-programs/study-areas/management
Просмотров: 712109 Monash Business School